In this Blog , we are going to explain the How SAP System Information is sent to SAP Support portal to be used by Maintenance Planner
Please check the below image.
1️⃣ Data Suppliers automatically register technical SAP systems in the SAP system Landscape Directory (SLD).
2️⃣ During the setup of SAP Solution Manager, the landscape description, CIM model, and SAP Software Catalog (SAP CR content) are copied from the SLD to the LMDB by an initial, full synchronization. After this, the incremental synchronization propagates SAP system changes from the SLD to the LMDB every 10 minutes.
3️⃣ Some information, such as host information, is written by the Diagnostics Agent directly into the LMDB. This is called Outside Discovery.
4️⃣ Manual input can also be included here
for example, business partner information or additional attributes, can only be created manually in the technical SAP system editor of the LMDB
5️⃣ From the LMDB, technical SAP system information is sent to SAP Support Portal to be used by the SAP Support Portal Application, as Maintenance Planner
Note: Manual information cannot be overwritten because the LMDB has a higher rank than the SLD. So you would have to update manually created data manually, in the future, and it can become obsolete.
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